OUR TEAM
Letty Aldaba
Administrator
Letty brings more than 20 years healthcare experience, ranging from beginning of life care to end of life care. The last 15 years of her career have been dedicated to elevating Hospice and Palliative Care programs. While embarking on a journey at USC Price School of Public Policy, she became passionate about advancing and creating initiatives for end-of-life care and population health management. She culminated her time at USC with an Executive Master’s in Health Administration.
Over the years Letty has been afforded opportunities to attend leadership programs. These have provided lifelong lessons on servant and purposeful leadership. As Administrator, she focuses on the development of her associates. Hospice services begin with the care provided by each hand that helps to sooth each patient’s needs.
“The greatest service one can provide to Hospice patients can only come from our trusted team. Compassionate care can only pass through the hands of our loving associates.”
Pedram Shirzad, MD
Medical Director
Dr. Shirzad has worked as a Doctor of Osteopathic Medicine for over a decade. He has dedicated his time to helping patients of all walks of life. When he was introduced to hospice 10+ years ago he found a renewed passion for helping to ensure each patient passes with dignity, comfort, and support.
He currently works as a Hospitalist at Northridge Medical Center. Every day he renews his commitment of helping others by serving patients in hospitals, hospice and in the community. He is passionate about educating, supporting, and leading the hospice team. He is a devoted father, husband, and servant of his community.
Adria Loertscher, RN
Director of Patient Care Services
Adria Loertscher MSN RN has spent the last 20 years advocating and supporting hospice services, while working in various nursing and leadership roles. She has been a shoulder-to-shoulder leader and has created a culture of integrity, transparency, and great work ethic everywhere she has graced. Adria has focused her career in developing palliative care programs, providing hospice consulting, educating on disease management, delivering end of life care, elevating case management and providing nursing education/training programs. She also has launched successful clinical programs, has directed EMR implementation, successfully navigated Joint Commission Certification, and works closely with leadership to develop strategic goals for elevating patient care. Her wealth of experience spans 20+ years.
Her primary goal is to help each patient and family navigate end of life with comfort, while honoring patient wishes. She understands that navigating the next stage of life can be difficult and she is ready lend her support to our patients, families, associates and referral partners.
Sue Arnheiter
Business Office Administrator
Sue came to us out of retirement to assist with revenue Cycle Management, Financial Reporting and Human Resources. Sue has had a 40-year career in healthcare finance in radiology, behavioral health, independent laboratory, portable x-ray and 10 years in hospice. She worked on two projects early in her healthcare career to develop software systems used to track billing requirements and key performance indicators so we could all stop using typewriters.
Sue founded her own Home Care company in 2005 in Carson City, Nevada and in a year was able to build her hours to 600 per month. When she had to return to California, she turned her company over to her caregivers who continued offering Home Care services for several years.
She has a Bachelor of Science degree in Business Administration. Over the last couple of years, she has also helped to direct Human Resources and provides ongoing support and guidance to the leadership team.
Evelyn Ramirez
Business Office Manager
Evelyn started her hospice career over 10 years ago, when she was curious to understand end-of-life care and immediately fell in love with the compassion and empathy demonstrated by the team. Her career has spanned through billing, patient care education, admissions, care coordination, scheduling and office management.
She took a small pause, until one day her family made the hard choice to place a loved one in hospice care. She realized how much it fulfilled her life’s purpose. She immediately returned to offer support to a dedicated team and cause. Her daily focus is to support the team in the field so that they can provide the best care possible.
Sandy Simone
Director of Business Development
Sandy has served in patient education, marketing and sales for over 10 years. She is passionate about helping those in need during a difficult time in their life. When she stumbled across Hospice 5 years ago, she fell in love immediately. Her compassion, dedication and determination have led her to a fulfilling career. She drives with her heart and understands the empathy needed to help patients, families and referral sources come together to make decisions.
She is a critical thinker, self-motivated and most importantly a communicator. She currently co-leads the Senior Education Resource Group for the San Fernando Valley. She enjoys connecting community resources and develops networks so that patients, families, and referral partners have all the support they need. She is a servant leader.
INTERDISCIPLINARY TEAM
- Physicians
- Nurse Practitioners
- Registered Nurses
- Licensed Vocational Nurses
- Social Workers
- Spiritual Counselors
- Home Health Aides
- Volunteers